Lender reference:

Contents:

• Summary
• Customer criticism
• Official criticisms and pledges
• Sustained press criticism
• Miscellaneous
• Customer relations history

Summary
This lender has attracted criticism for extracting money from its customers, primarily by not telling them when it has changed its terms and conditions.

It has attracted so much criticism that our staff are currently unable to finish processing the reams of data we have on how it mistreats customers. We hope to bring you a full report when we can find enough resources to cover its attitude to customers properly.

Customer criticism
Customers have persistently criticised this lender for costing them more money by not telling them of changes to its terms and conditions.

Official criticism

Press criticism
The press has persistently criticised this lender for costing customers more money by not telling them of changes to its terms and conditions.

Miscellaneous

Customer Relations History
So many people have criticised this lender so often that we are currently unable to put together the resources to write a history of its customer relations.

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